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Inclusive Clinical Skincare
Inclusive Clinical Skincare
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About Afterpay

  • What is Afterpay?

    Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.

  • How do I use Afterpay?

    Just shop UrbanSkinRx.comand checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order -- it’s that easy!

    Please note, all items in your shopping bag must be eligible for Afterpay, and the order value must be between $35 and $1000.

  • Are there extra fees when I use Afterpay?

    Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments.

  • Where can I find out more about Afterpay?

    For more information, visit Afterpay’s FAQ page here. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question here.

Order Eligibility

Payment Schedule

  • How does the payment schedule work?

    Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.

    You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

  • Will I be notified when a payment is due?

    Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.

  • Can I pay early?

    You can make payments anytime before your due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit ‘Pay Now.’

  • What if I can’t pay an Afterpay installment?

    If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

  • Can I move or change payment due dates for an order?

    To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.

    Phone Number: 855-289-6014

    Standard hours: Monday through Saturday 5AM to 5PM (PST).

Delivery

Returns & Exchanges