How can I keep my cleansing bar sponges clean?
The reusable sponges can be washed with laundry in a washing machine. We recommend washing them along with towels and letting them air dry. It is also important to let the sponge air dry after each use and not leave it inside the cleansing jar. If you need replacements, we sell additional sponges here on our website.
If I have sensitive skin should I use the Even Tone Cleansing Bar?
For sensitive skin, we recommend that you try our Even Tone Gentle Gel Cleanser. You could also try using this bar without the exfoliating sponge.
Is it normal for my skin to feel irritated, red or peel after using the Even Tone Cleansing Bar?
No. If you are experiencing irritation, redness or peeling, it could be caused by a few other things: you may be scrubbing too hard with the sponge, your skin is too sensitive for this cleanser, you are using this product with too many exfoliating products and/or not giving your skin enough hydration. We recommend that you try our gentler cleansing options, Even Tone Gentle Gel Cleanser or LacticGlow Micropolish Resurface & Brighten Cleanser.
Can the Even Tone Cleansing Bar be used on the body?
We recommend using the Clear and Even Tone Body Cleansing Bar for a full-body treatment.
Is the Brightening & pH Balancing Witch Hazel Toner good for sensitive skin?
Yes! We would recommend this product for use on sensitive skin.
How does the Brightening & PH Balancing Witch Hazel Toner help balance and restore the skin’s pH level?
This formula has an ideal pH range for the skin of roughly 4.5 - 5.5 and also contains pH-balancing ingredients such as Chamomile Extract and antioxidants.
HydraBalance Brightening Moisture Infusion is in a new package. Has the formula changed?
The formula has been upgraded with Oligopeptide-68, a peptide that reveals a brighter, more even-looking complexion. Peptides also work to visibly improve the appearance of aging skin.
Do I use the Super C Brightening Serum in the morning or at night?
You can use our Super C Brightening Serum in the morning and/or night, however, we recommend for best results to use it in the morning.
Is the HydraBalance Brightening Moisture Infusion your only moisturizer for dry skin?
Another Urban Skin Rx® product that we recommend for dry skin is our Mega Moisture Illuminating Night Cream.
How long before I notice a difference in my skin?
Everyone’s skin is different, so results can vary. It is typical to see results anywhere between 6-8 weeks; however, some people experience results faster.
Are your products tested on animals?
No. We take pride in being a cruelty-free company!
If I took your Skin Quiz and any of these products weren’t suggested, does that mean that I shouldn’t use them?
While our product recommendations are carefully selected for the needs of a specific type of skin to give the best results, many people will modify their routine with other products as needed. If you feel this product could be right for you, we encourage you to try it! Of course, if you have any questions, please contact us and we would be happy to provide expert advice.