Is this cleanser gel or cream based?
This is a gel-based cleanser containing exfoliating beads
Can I use this cleanser with other cleansers?
Yes. It is perfectly fine to alternate this cleanser with others.
Can I use the body cleansing bar on my face?
No. We do not recommend using this product on the face. The skin on your body is more durable and resilient than the skin on your face. This cleansing bar has been specifically formulated with higher levels of acids to tackle stubborn body concerns.
Is there Sodium Hydroxide in our cleanser bars?
Sodium Hydroxide is commonly used in the soap making process to turn fats and oils into soap - a process called saponification. However, the amount of sodium hydroxide used in the soap manufacturing process is not the amount you end up with in the finished product. By the end of the soap making process, most of the sodium hydroxide has dissociated (broken up) and is no longer present in the final product. As a result, while we use Sodium Hydroxide as a raw ingredient in our manufacturing process, there is only a residual amount of Sodium Hydroxide present in our finished cleansing bars.
How can I keep my sponge clean?
This reusable sponge can be washed with laundry in a washing machine. We recommend washing it along with towels and letting it air dry. It is also important to let the sponge air dry after each use and not leave it inside the cleansing jar.
Do I need a vitamin C serum in my regimen?
Yes! Vitamin C is a powerful antioxidant that everyone should have in their skincare regimen! It brightens the appearance of skin tone and improves the appearance of dark marks, fine lines and sun damage.
Why does my bottle look half full?
The Super C Brightening Serum is a high-potency formula, and the bottle is designed with extra space inside to help maintain stability during shipping and daily use. The bottle will not be completely full when received, but rest assured, it contains 1.0 fl oz of serum, per the product description.
Is this product Hydroquinone-free?
Yes. Our Super C Brightening Serum offers a potent and soothing Hydroquinone-free formulation that includes Ascorbic Acid (Vitamin C), Arbutin and Kojic Acid.
Do I use this in the morning or at night?
You can use our Super C Brightening Serum in the morning and/or night, however, we recommend for best results to use it in the morning.
Is it normal for this product to darken over time?
If you notice a change in color of this Vitamin C formula, don’t worry. Color changes can occur from exposure to light and air and will not affect the performance.
What is the difference between Super C Serum Brightening Serum and Even Tone Super Glow Serum?
Super C Brightening Serum is part of our Pro Strength™ collection and contains 20% L-Ascorbic Acid (Vitamin C) and is offered in a larger size. Even Tone Super Glow Serum contains 10% L-Ascorbic Acid and is sold in a smaller size. Both products are effective for improving the appearance of uneven skin tone.
Why is this serum a different color than my previous bottle?
Due to the high levels of antioxidants this formula can range in color from batch to batch. We chose not to hide these variations with artificial colors because the appearance of the serum has no impact on the effectiveness of the formula.
How long before I notice a difference in my skin?
Everyone’s skin is different, so results can vary. It is typical to see results anywhere between 6-8 weeks; however, some people experience results faster.
The product is in a new package. Has the formula changed?
The formula is the same with one additional ingredient: Oligopeptide-68, a peptide that reveals a brighter, more even-looking complexion. Peptides also work to visibly improve the appearance of aging skin.
Will this moisturizer cause breakouts?
No. It’s lightweight, oil-free and noncomedogenic.
Is this moisturizer good for sensitive skin?
Yes, this moisturizer is great for all skin types!
Can I mix this moisturizer with other products?
Yes. When using this moisturizer in the daytime, follow with an SPF like SheerGlow™ Even Tone Daily Defense Mineral Moisturizer SPF 30 for extra hydration and that all-important sun protection.
Are your products tested on animals?
No. We take pride in being a cruelty-free company!
If I took your Skin Quiz and this product wasn’t suggested, does that mean that I shouldn’t use this product?
While our product recommendations are carefully selected for the needs of a specific type of skin to give the best results, many people will modify their routine with other products as needed. If you feel this product could be right for you, we encourage you to try it! Of course, if you have any questions, please contact us and we would be happy to provide expert advice.
I have questions about my skin, where can I get help?
Please contact us and we would be happy to provide expert advice!