Contact Us

Live Chat Support

Monday through Friday:  9:30 AM - 6:00 PM  |  7:00 PM - 10:00 PM EST
Saturday through Sunday:  6:00 PM - 10:00 PM EST

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Phone Support Hours*

Monday:  
9:00 AM - 4:30 PM EST
Tuesday through Friday:  
9:00 AM - 5:00 PM EST

*excluding U.S. major holidays

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Email Support Hours

Please allow 24 to 48 business hours for an email response.

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Press Inquiries

To submit sponsorship and press information to Urban Skin Rx^®, please email urbanskinrx@mp-imc.com

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Influencer Collaborations

If you're interested in collaborating with Urban Skin Rx^®, please contact influencers@urbanskinrx.com to apply.