If I have dark marks and acne, do I use the Clear Skin Cleansing Bar or the Even Tone Cleansing Bar?
If you have dark marks, suffer from acne and have oily skin, use the Clear Skin Cleansing Bar instead. If you don’t suffer from oily skin or acne, but have discolorations or want a brighter, more even-toned complexion, use the Even Tone Cleansing Bar. It is important to remember that all three of our cleansing bars help improve the look of uneven skin tone, so choose your bar based on your skin type.
If I have sensitive skin should I use the Even Tone Cleansing Bar?
For sensitive skin, we recommend that you try our Even Tone Gentle Gel Cleanser. You could also try using this bar without the exfoliating sponge or decreasing use to every other day.
Is it normal for my skin to feel irritated, red or peel after using the Even Tone Cleansing Bar?
No. If you are experiencing irritation, redness or peeling, it could be caused by a few other things: you may be scrubbing too hard with the sponge, your skin is too sensitive for this cleanser, or you are using this product with too many exfoliating products and/or not giving your skin enough hydration. If you are experiencing irritation, we recommend that you try our gentler cleansing options: either Even Tone Gentle Gel Cleanser or LacticGlow Micropolish Resurface & Brighten Cleanser.
Can I use the Even Tone Cleansing Bar with another cleanser?
Yes. This bar can be used along with our other cleansers.
Can the Even Tone Cleansing Bar be used on the body?
We recommend using the Clear and Even Tone Body Cleansing Bar for a full-body treatment.
How can I keep my sponges clean?
These reusable sponges can be washed with laundry in a washing machine. We recommend washing them along with towels and letting them air dry. It is also important to let the sponge air dry after each use and not leave it inside the cleansing jar. If you need replacements, we sell additional sponges here on our website.
Is there Sodium Hydroxide in your cleanser bars?
Sodium Hydroxide is commonly used in the soap-making process to turn fats and oils into soap - a process called saponification. However, the amount of Sodium Hydroxide used in the soap manufacturing process is not the amount you end up with in the finished product. By the end of the soap-making process, most of the sodium hydroxide has dissociated (broken up) and is no longer present in the final product. As a result, while we use Sodium Hydroxide as a raw ingredient in our manufacturing process, there is only a residual amount of Sodium Hydroxide present in our finished cleansing bars.
Do I need a Vitamin C serum in my regimen?
Yes! Vitamin C is a powerful antioxidant that everyone should have in their skincare regimen! It brightens the appearance of skin tone and improves the appearance of dark spots, fine lines and sun damage. It’s an absolute must for anyone who is prone to blemishes and dark spots from acne or sun exposure.
Do I use the Even Tone Super Glow Serum in the morning or at night?
You can use our Even Tone Super Glow Serum in the morning and/or night, however, we recommend for best results to use it in the morning.
What is the difference between Even Tone Super Glow Serum and Super C Serum Brightening Serum?
Even Tone Super Glow Serum contains 10% L-Ascorbic Acid (Vitamin C) and is sold in a smaller size. Super C Brightening Serum is part of our Pro Strength™ collection and contains 20% L-Ascorbic Acid and is offered in a larger size. Both products are effective for improving the appearance of uneven skin tone.
Why is the Even Tone Super Glow Serum a different color than my previous bottle?
Due to the high levels of antioxidants, this formula can range in color from batch to batch. We chose not to hide these variations with artificial colors because the appearance of the serum has no impact on the effectiveness of the formula.
Should I wear sunscreen or an SPF daily?
Yes! SPF or sunscreen should be applied every morning as the final step in your skincare routine and before sun exposure. No matter your skin tone, everyone’s skin needs to be protected from the sun’s harmful UV rays even when it’s cloudy. Not to mention, a daily SPF can also protect your skin from the visible signs of aging and hyperpigmentation.
It’s also important to note that if you’re using corrective skincare products that contain AHAs or Retinol, your skin could be more sensitive to sun exposure. As a result, you should make sure you’re applying a broad spectrum SPF when using such products.
Why did you reformulate Complexion Protection Moisturizer SPF 30 to include a mineral sunscreen active ingredient?
Mineral sunscreens offer superior protection from the sun’s harmful UV rays that can cause hyperpigmentation, however, they usually leave a white cast on skin. Chemical sunscreens blend more easily into the skin but do not provide the level of protection offered by mineral actives. We upgraded the Complexion Protection Moisturizer SPF 30 formula to include a combination of mineral and chemical active sunscreen ingredients to offer the best of both worlds – superior protection that goes on sheer. The previous formula contained only chemical-active sunscreen ingredients.
How does the new Complexion Protection Moisturizer SPF 30 formula differ from the previous formula?
This new formula with both chemical and mineral active ingredients now features 11.6% Zinc Oxide and 5% Octisalate to offer broad-spectrum sun protection. Niacinamide and Vitamin C have also been added, while glow-getting favorite ingredients Vitamin E, Squalane and Hyaluronic Acid are still part of the formula. There’s also a new refreshing cucumber scent.
Can I use the Complexion Protection Moisturizer SPF 30 if I have dry skin? What about oily skin?
This product is ideal for all skin types! For extremely oily skin, please check out our ShineBlock™ Oil Control Moisturizer SPF 30.
Are your products tested on animals?
No. We take pride in being a cruelty-free company!
If I took your Skin Quiz and any of these products weren’t suggested, does that mean that I shouldn’t use them?
While our product recommendations are carefully selected for the needs of a specific type of skin to give the best results, many people will modify their routine with other products as needed. If you feel this product could be right for you, we encourage you to try it!
I have questions about my skin, where can I get help?
Schedule a free one-on-one virtual consultation with our in-house team of even tone experts and licensed aestheticians! Or contact us and we would be happy to provide expert advice!