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Email: support@urbanskinrx.com
Phone: +1 844-257-5336

Please allow up to 2 business days for a reply.

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Customer Support Hours

Monday - Thursday: 9:00 AM - 5:00 PM EST
Friday: 9:00 AM - 2:00 PM EST

USRx® is closed on weekends and most federal holidays.

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To submit sponsorship and press information to USRx®, please email urbanskinrx@mp-imc.com

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FIND US IN STORE!

Urban Skin Rx®, an unparalleled line of clinical skincare products, was developed by Rachel Roff, a highly successful Licensed Aesthetician. In 2006 Rachel opened her own medical spa, in Charlotte, NC, and it quickly became the leading medical spa and laser center for treating melanin-rich skin. Through her experience working on clients, Rachel learned which ingredients and formulations most effectively improved common conditions in skin of color, including hyperpigmentation and melasma. Recognizing the wide unmet need for products to address the concerns of diverse skin tones, Rachel founded Urban Skin Rx® in 2010. Urban Skin Rx® and Pro Strength™ collections include effective, targeted solutions with scientifically researched ingredients to help reduce the appearance of dark marks and uneven skin tone. The brand also offers additional products that smooth texture, reduce the visible signs of aging and fight acne and dry skin. Urban Skin Rx® is sold online at urbanskinrx.com and at Target, Ulta, Walmart, Amazon, CVS, QVC.com, HSN.com and Dermstore.com. In 2020, the brand launched its first international distribution in Nigeria.

Copyright 2026 Urban Skin Rx®®. All Rights Reserved. 

Customer Support Hours

Mon - Thurs:
9:00 AM - 5:00 PM EST
Fri:
9:00 AM - 2:00 PM EST

USRx is closed on weekends and most federal holidays.

PLEASE NOTE: Our offices will be closed Tuesday, October 7th and Wednesday, October 8th. We apologize for any inconvenience and appreciate your patience.

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Email: support@urbanskinrx.com Call or Text: +1 844-257-5336

Please allow up to 2 business days for a reply.