Do I have to apply this before I cleanse my skin?
Yes. Apply this treatment to your skin before cleansing or washing off your makeup. Alternatively, you can wait one hour after cleansing and apply to dry skin. Always rinse off with your favorite gentle cleanser and follow with a moisturizer, and if used in the daytime, apply an SPF 30 or higher.
Why is it recommended to apply this to my face before cleansing or washing off my makeup?
Applying this formula with Cysteamine to freshly cleansed skin or damp/wet skin can increase skin sensitivity.
Is this product suited for sensitive skin?
For sensitive skin, we recommend mixing Hypercorrect™ with a moisturizer before application to dilute the strength, and leave on skin for 5 minutes, gradually increasing to 15 minutes as tolerated. If no irritation occurs after a few weeks, we recommend applying without mixing with moisturizer.
How do I best incorporate this into my current regimen?
This product can be used once a day before cleansing. We recommend using this product as part of a regimen that includes cleansers, moisturizers, SPFs and serums that contain non-irritating ingredients, including Niacinamide, Vitamin C, Hyaluronic Acid, Peptides and Licorice Root. To avoid irritation if you have sensitive skin, we do not recommend using HyperCorrect™ while also using physical exfoliants (scrubs or polishes) or products that contain active levels of Retinol/Vitamin A or products with AHAs/BHAs (eg. Glycolic Acid) with concentrations above 3%. It is important to always use this product with a moisturizer and broad spectrum SPF.
Can I use HyperCorrect™ on the body?
Yes. This product can be used on the body and left on for up to one hour. However, for use on sensitive areas such as lips, underarms and bikini lines, we recommend mixing HyperCorrect™ 50/50 with a moisturizer and leaving it on for only 5 minutes for your first 3 uses and then increasing to 15 minutes if tolerated.
Can I leave this treatment on my skin for more than 20 minutes?
We strongly recommend that you follow usage instructions and only leave on the skin for up to 20 minutes. It is normal to experience a mild tingling or warming sensation during this time.
Why does this product have such a strong odor?
HyperCorrect™ contains Cysteamine, an antioxidant that naturally has a strong odor most comparable to Sulfur. We have chosen not to mask this odor with artificial fragrance. The smell of this product does not affect the results.
Are your products tested on animals?
No. We take pride in being a cruelty-free company!
If I took your Skin Quiz and this product wasn’t suggested, does that mean that I shouldn’t use it?
While our product recommendations are carefully selected for the needs of a specific type of skin to give the best results, many people will modify their routine with other products as needed. If you feel this product could be right for you, we encourage you to try it! Of course, if you have any questions, please contact us and we would be happy to provide expert advice.
I have questions about my skin, where can I get help?
Schedule a free one-on-one virtual consultation with our in-house team of licensed aestheticians. Or contact us and we would be happy to provide expert advice!