Shipping Policy

Processing Times

Please allow up to 48-72 hours for your order to be processed.

We ship Monday through Friday 10am-5pm. Domestic Orders are shipped 2 Day Priority USPS.

During Sales and in rare instances, we can experience backlogs at our warehouse that result in shipping delays of up to a week.


Domestic and Expedited Shipping Costs

Standard Domestic Orders are shipped 2 day priority USPS and are shipped to addresses within the United States (including Alaska, Hawaii and U.S. Territories).

$6.99 shipping- We will send the tracking number to the email address you provide in your order. However once items are shipped from our location and tracking number is provided, Urban Skin Rx is no longer responsible for your order. Items in your order will not be refunded or replaced if shipment is damaged or does not end up in buyers possession.

$8.99 shipping-We will send the tracking number to the email address you provide in your order. However once items are shipped from our location and tracking number is provided, Urban Skin Rx is no longer responsible for your order. Items in your order will not be refunded or replaced if shipment is damaged or does not end up in buyers possession.

Expedited Domestic Orders are shipped via Fedex for next day delivery by 4:30PM and are shipped to address within the United States (not including Alaska, Hawaii and U.S. Territories). 

Orders must be placed by 1:30PM EST in order to arrive the next business day. This will be trackable by Fedex. Orders placed on Saturday, Sunday or public holidays will be processed on the Monday or the next working business day. 

 Free shipping for Domestic Orders over $75


International Shipping Costs and Information

All international orders are shipped Monday through Friday. International orders are $24.99. Processing time before FedEx items are shipped from our location is approximately 48-72 hours. Once orders are processed, shipping can take up to 1-2 weeks. International packages must be able to be signed for to receive. Orders shipped outside the United States may be subject to customs inspection and/or customs fees and duties. Urban Skin RX is not responsible for these actions or reimbursement of any customs fees or taxes. The international recipient is responsible for all customs fees, taxes, and brokerage charges. Refused packages will not be refunded. We can provide registered tracking information

If you have any questions regarding shipping policies or tracking your shipment please email custservice@urbanskinrx.com

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