Why did you reformulate Complexion Protection Moisturizer SPF 30 to include a mineral sunscreen active ingredient?
Mineral sunscreens offer superior protection from the sun’s harmful UV rays that can cause hyperpigmentation, however, they usually leave a white cast on skin. Chemical sunscreens blend more easily into the skin but do not provide the level of protection offered by mineral actives. We upgraded the Complexion Protection Moisturizer SPF 30 formula to include a combination of mineral and chemical active sunscreen ingredients to offer the best of both worlds – superior protection that goes on sheer. The previous formula contained only chemical active sunscreen ingredients.
How does the new Complexion Protection Moisturizer SPF 30 formula differ from the previous formula?
This new formula with both chemical and mineral active ingredients now features 11.6% Zinc Oxide and 5% Octisalate to offer broad spectrum sun protection. Niacinamide and Vitamin C have also been added, while glow-getting favorite ingredients Vitamin E, Squalane and Hyaluronic Acid are still part of the formula. There’s also a new refreshing cucumber scent.
Do I need to use a SPF in the winter or if it’s cloudy out?
Yes! A sunscreen should be applied every morning as the final step in any skincare regimen. Ultraviolet light penetrates clouds with ease, so it is important to wear sun protection throughout the year, even on cloudy days.
Can I use the Complexion Protection Moisturizer SPF 30 if I have dry skin? What about oily skin?
This product is ideal for all skin types! For extremely oily skin, please check out our ShineBlockTM Oil Control Moisturizer SPF 30.
Is there Sodium Hydroxide in your cleanser bars?
Sodium Hydroxide is commonly used in the soap making process to turn fats and oils into soap - a process called saponification. However, the amount of Sodium Hydroxide used in the soap manufacturing process is not the amount you end up with in the finished product. By the end of the soap making process, most of the sodium hydroxide has dissociated (broken up) and is no longer present in the final product. As a result, while we use Sodium Hydroxide as a raw ingredient in our manufacturing process, there is only a residual amount of Sodium Hydroxide present in our finished cleansing bars.
What are the key ingredients and benefits of Advanced Even Tone Day & Night Treatment?
Advanced Even Tone Day & Night Treatment targets hyperpigmentation with 3% Tranexamic Acid, 5% Niacinamide, 5% Glycolic Acid, 2% Kojic Acid and 1% Bakuchiol to exfoliate and fade the look of discoloration. It helps improve the appearance of stubborn dark marks, smooths rough texture and visibly reduces the signs of aging skin.
What is the difference between Advanced Even Tone Day & Night Treatment and Even Tone Night Treatment?
While both Advanced Even Tone Day & Night Treatment and Even Tone Night Treatment improve the appearance of hyperpigmentation and rough texture, this advanced formula does not contain retinol or hydroquinone. Instead, it now includes 3% Tranexamic Acid and 1% Bakuchiol, which clinical studies show offer the same benefit with less irritation and are suitable for pregnant and nursing women*.
HydraBalance Brightening Moisture Infusion is in a new package. Has the formula changed?
The formula has been upgraded with Oligopeptide-68, a peptide that reveals a brighter, more even-looking complexion. Peptides also work to visibly improve the appearance of aging skin.
Do I use the Super C Brightening Serum in the morning or at night?
You can use our Super C Brightening Serum in the morning and/or night, however, we recommend for best results to use it in the morning.
How long will 30 Clear and Even Tone Clarifying Glycolic Pads last?
If you use them once a day, they will last for about one month. A lot of our customers like to use them every other day once their acne is under control or depending on their skin’s sensitivity level. In that case, this supply could last you about 45 days.
Can I use the Clear and Even Tone Clarifying Glycolic Pads if I have sensitive skin?
Yes, you can! Start out with one application every other day.
How often should I use the Purifying 2-in-1 Pumpkin Pore Detox Mask & Scrub?
We suggest using this mask 2-3 times a week for best results. For sensitive skin types, use once a week.
How long before I notice a difference in my skin?
Everyone’s skin is different, so results can vary. It is typical to see results anywhere between 6-8 weeks; however, some people experience results faster.
How long does this package last?
This package lasts for 90 days.
How can I keep my sponges clean?
The reusable sponges can be washed with laundry in a washing machine. We recommend washing them along with towels and letting them air dry. It is also important to let the sponge air dry after each use and not leave it inside the cleansing jar. If you need replacements, we sell additional sponges here on our website.
Are your products tested on animals?
No. We take pride in being a cruelty-free company!
If I took your Skin Quiz and any of these products weren’t suggested, does that mean that I shouldn’t use them?
While our product recommendations are carefully selected for the needs of a specific type of skin to give the best results, many people will modify their routine with other products as needed. If you feel this product could be right for you, we encourage you to try it! Of course, if you have any questions, please contact us and we would be happy to provide expert advice.
I have questions about my skin, where can I get help?
Schedule a free one-on-one virtual consultation with our in-house team of even tone experts and licensed aestheticians! Or contact us and we would be happy to provide expert advice!
*If you have any questions about the use of any of our products during pregnancy or while nursing, please consult your physician.